Services

Property Inspections

Stay informed and worry-free with our professional property inspections. We offer weekly, bi-weekly, and monthly in-person assessments of your entire estate, inside and out. Each visit includes a detailed inspection report identifying maintenance needs and potential risks, followed by a preventative maintenance strategy. Ideal for absentee homeowners, seasonal residences, or anyone seeking an extra layer of oversight. Includes:

  • Opening/closing procedures: We prepare your home for your arrival or departure, ensuring utilities, systems, and spaces are properly secured or activated as needed.

  • Off-season walk-throughs: We conduct thorough checks during off-peak seasons to ensure the property remains safe and maintained year-round.

  • Pre-arrival and post-departure preparations: From stocking the fridge to adjusting lighting and climate control, we make your transitions effortless.

  • Seasonal home transitions: We help your home adapt seamlessly to seasonal changes with timely maintenance and service.

  • Maintenance and repairs: We monitor and address repair needs proactively, preventing small issues from becoming costly problems.

  • Hurricane and severe weather preparation: We secure your property before storms and check for damage afterward to provide peace of mind.

Concierge
Vendor Management

Vendor Management

We act as your property liaison, coordinating and supervising all service providers. From scheduling and access control to on-site quality assurance, we ensure that your property receives only the highest standard of care. Already have trusted vendors? We collaborate seamlessly with them or introduce you to our personally vetted, licensed, and insured professionals.

Services include supervision of:

  • Housekeeping: We ensure your home is always spotless and ready, whether you’re arriving or entertaining.

  • HVAC: We coordinate maintenance and repairs to keep your heating and cooling systems operating efficiently.

  • Plumbing: From routine inspections to emergency repairs, we oversee all plumbing work with trusted specialists.

  • Electrical: We ensure all electrical systems are safe, functional, and up to date.

  • Landscaping: We manage landscape vendors to maintain lush gardens, manicured lawns, and seasonal plantings.

  • Pool Maintenance: We oversee cleanings, chemical balancing, and inspections to keep your pool swim-ready.

  • Pest Control: We coordinate treatments and monitoring to protect your home from unwanted guests.

  • General Handyman Services: From minor repairs to routine upkeep, we manage all the small jobs that keep your home running smoothly.

House Manuals & Protocols

Gain complete control and organization over your home’s systems with our digital estate management manuals. Created using exclusive software, these manuals centralize property data, vendor information, asset documentation, and household protocols in one easy-to-access platform. Ideal for owners with complex estates or multiple global properties. Features:

  • Maintenance schedules: Custom calendars ensure timely care of all home systems and finishes.

  • Appliance and asset tracking: Track the age, condition, and servicing of every appliance and major asset.

  • Emergency protocols: Clear instructions for emergencies — from power outages to security issues — are readily available.

  • Vendor contact info: Quickly access all preferred vendor details for ease of coordination.

  • Household staff roles and tasks: Clarify responsibilities and streamline operations across staff or multiple residences.

Luxury Property Vendor Management
Vehicle Maintenance

Concierge Services & Personal
Assistant Support

HLHM goes beyond property care by offering lifestyle management. Our concierge and personal assistant services are designed to ease your daily routine, enhance convenience, and take care of time-consuming errands with discretion and efficiency.

Available Services:

  • Vehicle management (maintenance, cleaning, fueling, insurance): We keep your cars clean, fueled, insured, and ready to go.

  • Personal shopping and errand running: From groceries to gifts, we handle all your essential errands.

  • Laundry and dry-cleaning coordination: We ensure your garments are always fresh, pressed, and ready for wear.

  • Pet care and walking: Your pets receive attentive care and companionship while you’re away or busy.

  • House sitting: We provide trusted professionals to watch over your home in your absence.

  • Package reception and delivery coordination: We manage deliveries to prevent theft and ensure timely receipt.

  • Mail pickup and forwarding: Important mail is collected and redirected according to your instructions.

  • New home setup (furniture, utilities, décor coordination): We handle the details to get your new home fully livable.

  • Home organization and decluttering: We optimize your spaces for functionality and peace of mind.

  • Travel packing and unpacking assistance: We help prepare and organize for travel so you can depart and return stress-free.

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